Shipping Information:
To ensure the quality and freshness of our products,and depending on the recipient's location, most orders ship on Mondays, Tuesdays, and Wednesdays. Most orders, depending on the product, will ship the same day they are placed as long as they are placed before 1:00pm EST. All orders placed after 1:00pm EST will ship on the next shipping day. (Orders placed on a holiday that falls on a Monday-Wednesday will ship the next shipping day). We do not ship over the weekend. Our products are shipped using UPS ground and UPS 2-day air.Products shipped UPS Ground are not guaranteed a delivery time, we only know the expected arrival time.Please note that we do not ship perishable items UPS Ground when traveling to the west coast.
Use the following web address and enter your zip code for a UPS Ground Time-in-Transit map illustrating the number of transit days for delivery of your order: www.ups.com/maps
Frequently Asked Questions:
Where do you ship to? We ship to the lower 48 states (excluding Alaska and Hawaii). We do not ship internationally.
How are perishable products shipped? We take great pride in hand-crafting our products and then packaging and shipping them with care. To ensure the quality and freshness, perishable products are shipped using dry ice and re-usable coolers.
When will my order ship? Depending on the recipient's location, most orders ship Monday-Wednesday. Depending on the product ordered, your order will ship the same day it is placed as long as it is placed by 1:00 pm EST, otherwise, it will ship the next shipping day.
When can I expect to receive my order? Once your order is shipped, you can expect to receive it anywhere from 1-3 days. If you choose UPS 2-day air, you will receive your order in 2 days.
How come you do not ship after Wednesday? Due to the nature of our products, and to ensure the quality and freshness of our products, we can only ship in a fashion so that your order arrives in a maximum of 3 business days. You will not receive orders on Saturdays, Sundays, or Mondays.
Do you ship overnight? Yes, we can ship overnight, but it is very expensive. Please send an email to shipping@cakes4occasions.com for shipping cost and information.
Do you ship to P.O. Boxes? No, we cannot ship to P.O. Boxes.
Can I pay with a check or money order? We accept Visa, MasterCard or Discover only. Your credit card will be charged once your order is placed.
Can I track my order? You will receive an order confirmation email after you place your order. When your order is shipped, you will receive an email with a linked tracking # to track your order.
What should I do if I am unhappy with the quality or freshness of your product? Please call us at 978-774-4545 (Monday-Saturday between 9:00am and 6:00pm EST or email us at shipping@cakes4occasions.com within 24 hours of receiving your order. Your satisfaction is essential to us.
Can I change or modify my order? Yes, as long as it is done by 1:00pm EST Monday-Wednesday. Please contact us if you need to change or modify your order.
Can I cancel my order after it has been placed? Yes, as long as your order has not been processed.
Do you custom decorate cupcakes or opera cakes? Not at this time, but possibly in the future. Stay tuned!
Policies:
Nut-Free Policy:
Cakes for Occasions is proud to be a nut-free establishment. We understand the severity of nut allergies and take every possible precaution to ensure that no nuts are used in any of our products. Unfortunately, some variables are beyond our control. We purchase raw materials and some pre-made ingredients from outside vendors, and although we purchase only nut-free ingredients, some of these ingredients may have come in contact with nuts. Cakes for Occasions has a strict employee policy stating that employees may not consume any nuts whatsoever while working in our shop. Employees are not allowed to bring products containing nuts in the store (i.e., peanut butter sandwiches, hazelnut coffee). However, we cannot control what employees consume or come in contact with off company time, on lunch breaks, or at other time outside of Cakes for Occasions. We hope that the posting of signs in our shop indicating that we are a nut-free establishment will discourage the public from bringing nuts and nut products into Cakes for Occasions, but we cannot control what customers carry in (i.e.,a bag of peanuts for their own personal consumption).
100% Freshness Guarantee
Here at Cakes for Occasions we only use the finest quality ingredients and take pride, and special care, when packaging and shipping your order to ensure our products arrives fresh and delicious. If for any reason you are not satisfied with the quality or freshness of our bakery goods, please contact us by either phone or email. Unfortunately, we cannot guarantee items that are given a wrong shipping address or delays due to weather conditions. Customer satisfaction is very important to us. We value all of our customers and hope they return to order from us again.
Refunds
Cakes for Occasions stands by our products, however, once your order has been shipped from our shop we cannot be held responsible for damage due to weather, shipping delays, incorrect addresses or package refusal. Any damage incurred during shipping must be reported within 24 hours upon package receipt. All refund claims must be submitted within 30 days of purchase date. We make every effort to package your order with the utmost care to ensure a safe journey to its destination.
Cancellations
If you need to cancel your order, you may as long as it has not been processed. Please remember, orders placed by 1:00pm EST Monday-Wednesday will ship the same day. Please contact us if you need to cancel your order.
Large Orders
We welcome your large orders! However, if your order cannot fit into one box and we need to use multiple boxes to ship your order, you may incur additional shipping charges. We will notify you if this is the case.
To ensure the quality and freshness of our products,and depending on the recipient's location, most orders ship on Mondays, Tuesdays, and Wednesdays. Most orders, depending on the product, will ship the same day they are placed as long as they are placed before 1:00pm EST. All orders placed after 1:00pm EST will ship on the next shipping day. (Orders placed on a holiday that falls on a Monday-Wednesday will ship the next shipping day). We do not ship over the weekend. Our products are shipped using UPS ground and UPS 2-day air.Products shipped UPS Ground are not guaranteed a delivery time, we only know the expected arrival time.Please note that we do not ship perishable items UPS Ground when traveling to the west coast.
Use the following web address and enter your zip code for a UPS Ground Time-in-Transit map illustrating the number of transit days for delivery of your order: www.ups.com/maps
Frequently Asked Questions:
Where do you ship to? We ship to the lower 48 states (excluding Alaska and Hawaii). We do not ship internationally.
How are perishable products shipped? We take great pride in hand-crafting our products and then packaging and shipping them with care. To ensure the quality and freshness, perishable products are shipped using dry ice and re-usable coolers.
When will my order ship? Depending on the recipient's location, most orders ship Monday-Wednesday. Depending on the product ordered, your order will ship the same day it is placed as long as it is placed by 1:00 pm EST, otherwise, it will ship the next shipping day.
When can I expect to receive my order? Once your order is shipped, you can expect to receive it anywhere from 1-3 days. If you choose UPS 2-day air, you will receive your order in 2 days.
How come you do not ship after Wednesday? Due to the nature of our products, and to ensure the quality and freshness of our products, we can only ship in a fashion so that your order arrives in a maximum of 3 business days. You will not receive orders on Saturdays, Sundays, or Mondays.
Do you ship overnight? Yes, we can ship overnight, but it is very expensive. Please send an email to shipping@cakes4occasions.com for shipping cost and information.
Do you ship to P.O. Boxes? No, we cannot ship to P.O. Boxes.
Can I pay with a check or money order? We accept Visa, MasterCard or Discover only. Your credit card will be charged once your order is placed.
Can I track my order? You will receive an order confirmation email after you place your order. When your order is shipped, you will receive an email with a linked tracking # to track your order.
What should I do if I am unhappy with the quality or freshness of your product? Please call us at 978-774-4545 (Monday-Saturday between 9:00am and 6:00pm EST or email us at shipping@cakes4occasions.com within 24 hours of receiving your order. Your satisfaction is essential to us.
Can I change or modify my order? Yes, as long as it is done by 1:00pm EST Monday-Wednesday. Please contact us if you need to change or modify your order.
Can I cancel my order after it has been placed? Yes, as long as your order has not been processed.
Do you custom decorate cupcakes or opera cakes? Not at this time, but possibly in the future. Stay tuned!
Policies:
Nut-Free Policy:
Cakes for Occasions is proud to be a nut-free establishment. We understand the severity of nut allergies and take every possible precaution to ensure that no nuts are used in any of our products. Unfortunately, some variables are beyond our control. We purchase raw materials and some pre-made ingredients from outside vendors, and although we purchase only nut-free ingredients, some of these ingredients may have come in contact with nuts. Cakes for Occasions has a strict employee policy stating that employees may not consume any nuts whatsoever while working in our shop. Employees are not allowed to bring products containing nuts in the store (i.e., peanut butter sandwiches, hazelnut coffee). However, we cannot control what employees consume or come in contact with off company time, on lunch breaks, or at other time outside of Cakes for Occasions. We hope that the posting of signs in our shop indicating that we are a nut-free establishment will discourage the public from bringing nuts and nut products into Cakes for Occasions, but we cannot control what customers carry in (i.e.,a bag of peanuts for their own personal consumption).
100% Freshness Guarantee
Here at Cakes for Occasions we only use the finest quality ingredients and take pride, and special care, when packaging and shipping your order to ensure our products arrives fresh and delicious. If for any reason you are not satisfied with the quality or freshness of our bakery goods, please contact us by either phone or email. Unfortunately, we cannot guarantee items that are given a wrong shipping address or delays due to weather conditions. Customer satisfaction is very important to us. We value all of our customers and hope they return to order from us again.
Refunds
Cakes for Occasions stands by our products, however, once your order has been shipped from our shop we cannot be held responsible for damage due to weather, shipping delays, incorrect addresses or package refusal. Any damage incurred during shipping must be reported within 24 hours upon package receipt. All refund claims must be submitted within 30 days of purchase date. We make every effort to package your order with the utmost care to ensure a safe journey to its destination.
Cancellations
If you need to cancel your order, you may as long as it has not been processed. Please remember, orders placed by 1:00pm EST Monday-Wednesday will ship the same day. Please contact us if you need to cancel your order.
Large Orders
We welcome your large orders! However, if your order cannot fit into one box and we need to use multiple boxes to ship your order, you may incur additional shipping charges. We will notify you if this is the case.
Please contact us:
By email:
shipping@cakes4occasions.com
By standard mail:
Cakes for Occasions
57 Maple Street
Danvers, Massachusetts, 01923
By phone:
978-774-4545 (Monday-Saturday between 9:00am and 6:00pm EST)
shipping@cakes4occasions.com
By email:
shipping@cakes4occasions.com
By standard mail:
Cakes for Occasions
57 Maple Street
Danvers, Massachusetts, 01923
By phone:
978-774-4545 (Monday-Saturday between 9:00am and 6:00pm EST)
shipping@cakes4occasions.com
About Us
Cakes for Occasions is a gourmet bakery located in Danvers, Massachusetts that has been delighting its customers for over a decade with specialty cakes and pastries. Their pastry chefs take great pride in hand-crafting the finest desserts and have helped establish the bakery as the premier provider of wedding cakes in the greater Boston area, producing over 700 wedding cakes a year!
Owner Kelly Delaney, who received her culinary education from the Ballymaloe Cookery School in Ireland and the Cordon Bleu in London, is recognized as one of the nation's top baking experts.
Delaney has made dozens of appearances on national, regional, and local television and radio programs. Her "Pearls and Shells" cake was voted the viewer favorite and featured on NBC's Today Show for their Destination Wedding segment in 2004. Delaney has also been featured on Boston's Fox 25 News , NECN's Good Morning Live and TV Diner with Billy Costa, Phantom Gourmet, Kiss 108's Matty in the Morning Show , Oldie's 103 Breakfast Club , Magic 106.7's Exceptional Women, as well as numerous other programs.
Delaney was hand-selected to be featured in a national ad campaign for King Arthur Flour that appeared in both Gourmet and Yankee magazines. She is currently in their program Baking Across America.
Cakes for Occasions is a gourmet bakery located in Danvers, Massachusetts that has been delighting its customers for over a decade with specialty cakes and pastries. Their pastry chefs take great pride in hand-crafting the finest desserts and have helped establish the bakery as the premier provider of wedding cakes in the greater Boston area, producing over 700 wedding cakes a year!
Owner Kelly Delaney, who received her culinary education from the Ballymaloe Cookery School in Ireland and the Cordon Bleu in London, is recognized as one of the nation's top baking experts.
Delaney has made dozens of appearances on national, regional, and local television and radio programs. Her "Pearls and Shells" cake was voted the viewer favorite and featured on NBC's Today Show for their Destination Wedding segment in 2004. Delaney has also been featured on Boston's Fox 25 News , NECN's Good Morning Live and TV Diner with Billy Costa, Phantom Gourmet, Kiss 108's Matty in the Morning Show , Oldie's 103 Breakfast Club , Magic 106.7's Exceptional Women, as well as numerous other programs.
Delaney was hand-selected to be featured in a national ad campaign for King Arthur Flour that appeared in both Gourmet and Yankee magazines. She is currently in their program Baking Across America.
Copyright 2008 Cakes for Occasions. All rights reserved.